Community

geraldvallee · ‎04-24-2019

Hi everyone, I am able to recieve text messages, and make calls but i am unable to send or recieve pictures.

I recieve a message with a picture and to view I am prompted to download the picture but I receive a Comm error, And when i try to send a photo I get a Failed to send message.

When trying to create a network (through connectivity) my options are:

Account name

APN

Username

Password

Auth. Type (only options are Normal or secure)

Advanced settings:

Homepage

Connection type - Only can choose between HTTP or WAP

Use Proxy - Y/N

Proxy address - 000.000.000.000.000 (i have tried to simplify it to less that 3 digits but I am unable to)

Proxy port

Proxy username

Proxy password

Primary DNS 000.000.000.000

Secondary DNS 000.000.000.000

IP Address 000.000.000.000

Subnet Mask 000.000.000.000

I have already tried following instrcutions on this page without any success: https://productioncommunity.publicmobile.ca/t5/Getting-Started/MMS-Issues-LG-G4-new-Public-Mobile-pl...

Thank you for any help anyone can provide

computergeek541 · ‎11-01-2021

Moved: https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Unable-to-recieve-or-send-picture-messages-LG-L125DL-flip/m-p/741498#U741498

Anonymous · ‎04-24-2019

@geraldvallee wrote:
I tried the method without a proxy port but the IP address did not allow for the final set of numbers (80)

And try that home page without the mb/

And try all of this under WAP as well.

I hope you're talking about using proxy address and not ip address for one of the tests.

btw great job with the pics. 🙂 very helpful for trying to help you.

geopublic · ‎04-24-2019

@geraldvallee wrote:
I tried the method without a proxy port but the IP address did not allow for the final set of numbers (80)

Ok ignore the 80. Restart your phone after the changes and test to see if it works

geraldvallee · ‎04-24-2019

I tried the method without a proxy port but the IP address did not allow for the final set of numbers (80)

geopublic · ‎04-24-2019

@Anonymous wrote:
@geopublic wrote:
@geraldvallee wrote:
Hi everyone, I am able to recieve text messages, and make calls but i am unable to send or recieve pictures.
I recieve a message with a picture and to view I am prompted to download the picture but I receive a Comm error, And when i try to send a photo I get a Failed to send message.

When trying to create a network (through connectivity) my options are:

Account name Public Mobile
APN sp.mb.com
Username
Password
Auth. Type (only options are Normal or secure)

Advanced settings
Homepage http://aliasredirect.net/proxy/mb/mmsc or http://aliasredirect.net/proxy/mb/mms (if the first one doesn't work)
Connection type - Only can choose between HTTP or WAP HTTP
Use Proxy - Y/N Y
Proxy address - 074.049.000.018
Proxy port 80
Proxy username
Proxy password
Primary DNS 000.000.000.000
Secondary DNS 000.000.000.000
IP Address 000.000.000.000
Subnet Mask 000.000.000.000

I have already tried following instrcutions on this page without any success: https://productioncommunity.publicmobile.ca/t5/Getting-Started/MMS-Issues-LG-G4-new-Public-Mobile-pl...

Thank you for any help anyone can provide

I would vote putting the ip address into the proxy address and a Y and the port. I have seen that aliasredirect work for someone that didn't have the mb/ in there.
Otherwise...nice one geopublic. More options for the OP to try.

@geraldvallee Option #2 as per @Anonymous recommendation if Option #1 does not work.

Hope it works!!

Anonymous · ‎04-24-2019

@geopublic wrote:
@geraldvallee wrote:
Hi everyone, I am able to recieve text messages, and make calls but i am unable to send or recieve pictures.
I recieve a message with a picture and to view I am prompted to download the picture but I receive a Comm error, And when i try to send a photo I get a Failed to send message.

When trying to create a network (through connectivity) my options are:

Account name Public Mobile
APN sp.mb.com
Username
Password
Auth. Type (only options are Normal or secure)

Advanced settings
Homepage http://aliasredirect.net/proxy/mb/mmsc or http://aliasredirect.net/proxy/mb/mms (if the first one doesn't work)
Connection type - Only can choose between HTTP or WAP HTTP
Use Proxy - Y/N N
Proxy address - 000.000.000.000.000 (i have tried to simplify it to less that 3 digits but I am unable to)
Proxy port
Proxy username
Proxy password
Primary DNS 000.000.000.000
Secondary DNS 000.000.000.000
IP Address 074.049.000.018:80
Subnet Mask 000.000.000.000

I have already tried following instrcutions on this page without any success: https://productioncommunity.publicmobile.ca/t5/Getting-Started/MMS-Issues-LG-G4-new-Public-Mobile-pl...

Thank you for any help anyone can provide

I would vote putting the ip address into the proxy address and a Y and the port. I have seen that aliasredirect work for someone that didn't have the mb/ in there.

Otherwise...nice one geopublic. More options for the OP to try.

geopublic · ‎04-24-2019

@geraldvallee wrote:
Hi everyone, I am able to recieve text messages, and make calls but i am unable to send or recieve pictures.
I recieve a message with a picture and to view I am prompted to download the picture but I receive a Comm error, And when i try to send a photo I get a Failed to send message.

When trying to create a network (through connectivity) my options are:

Account name Public Mobile
APN sp.mb.com
Username
Password
Auth. Type (only options are Normal or secure)

Advanced settings
Homepage http://aliasredirect.net/proxy/mb/mmsc or http://aliasredirect.net/proxy/mb/mms (if the first one doesn't work)
Connection type - Only can choose between HTTP or WAP HTTP
Use Proxy - Y/N N
Proxy address - 000.000.000.000.000 (i have tried to simplify it to less that 3 digits but I am unable to)
Proxy port
Proxy username
Proxy password
Primary DNS 000.000.000.000
Secondary DNS 000.000.000.000
IP Address 074.049.000.018:80
Subnet Mask 000.000.000.000

I have already tried following instrcutions on this page without any success: https://productioncommunity.publicmobile.ca/t5/Getting-Started/MMS-Issues-LG-G4-new-Public-Mobile-pl...

Thank you for any help anyone can provide

Anonymous · ‎04-24-2019

@geraldvallee wrote:
Both HTTP and WAP have the same input options for proxy settings

Hmm. How about a pic of the screen before these?

geraldvallee · ‎04-24-2019

Both HTTP and WAP have the same input options for proxy settings

Anonymous · ‎04-24-2019

@geraldvallee wrote:
If i try to simplyfy the Proxy numbe ri can only change it to 200, it wont allow me to leave it blank, or reduce it to less than 3 numbers per section

Is that under HTTP or WAP? Or do they both end up with those options?

How about...does your phone even support doing MMS? Having an APN setting area could just be for the little internet browser.

geraldvallee · ‎04-24-2019

If i try to simplify the Proxy number i can only change it to 200, it wont allow me to leave it blank, or reduce it to less than 3 numbers per section

Anonymous · ‎04-24-2019

@geraldvallee wrote:
I have tried these settings but the proxy can only be entered in 000.000.000.000
I am able to enter the proxy as 074.049.000.018 but still no success

Would you be willing to transcribe (or better, screenshot) the settings available after choosing HTTP and then also after choosing WAP?

Someone recently went through doing settings for a flip phone and they look a little familiar.

geraldvallee · ‎04-24-2019

I have tried these settings but the proxy can only be entered in 000.000.000.000

I am able to enter the proxy as 074.049.000.018 but still no success

Luddite · ‎04-24-2019

@geraldvallee Do you have the user manual? https://www.jethroshop.com/sc729support

You need to set up the APN to match PM's: https://apn-canada.gishan.net/en/apn/public-mobile

Input this info:

➡ Name: Public Mobile

➡ APN: sp.mb.com

➡ MMSC proxy: 74.49.0.18

➡ MMSC: http://aliasredirect.net/proxy/mb/mmsc

➡ MMS port: 80

➡ MCC: 302

➡ MNC: 220

>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

dabr · ‎04-24-2019

@geraldvallee wrote:
Hi everyone, I am able to recieve text messages, and make calls but i am unable to send or recieve pictures.
I recieve a message with a picture and to view I am prompted to download the picture but I receive a Comm error, And when i try to send a photo I get a Failed to send message.

When trying to create a network (through connectivity) my options are:

Account name
APN
Username
Password
Auth. Type (only options are Normal or secure)

Advanced settings:
Homepage
Connection type - Only can choose between HTTP or WAP
Use Proxy - Y/N
Proxy address - 000.000.000.000.000 (i have tried to simplify it to less that 3 digits but I am unable to)
Proxy port
Proxy username
Proxy password
Primary DNS 000.000.000.000
Secondary DNS 000.000.000.000
IP Address 000.000.000.000
Subnet Mask 000.000.000.000

I have already tried following instrcutions on this page without any success: https://productioncommunity.publicmobile.ca/t5/Getting-Started/MMS-Issues-LG-G4-new-Public-Mobile-pl...

Thank you for any help anyone can provide

Is your data enabled? Data has to be on to both send and receive MMS..also try to turn airplane mode on/off too...that one worked for me.

Community

Unable to recieve or send picture messages : Jethro SC729 flip phone