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Model Citizen / Citoyen Modèle

Re: Unable to receive SMS texts or receive calls after porting


@computergeek541 wrote:

@GinYVR wrote:

@pszucsDespite people say transfer *should* be instantaneous.. it depends on a lot of factors that are just out of user's control. Inter network communications etc.

At this point I won't worry too much and enjoy your long weekend. Check in around midnight.

I would suggest keep your Rogers SIM card in another phone.. in case they tell you the port has failed.

Don't cancel the Rogers account until you are sure and has verified that the port is successful.


I would say that other people who say that it should be instantaneous are making that part up. I'm sure that we both know that it can be fairly quick, but the official line from the CWTA is quoted as 2.5 business hours for wireless to wireless phone number transfers.


Not Sure why people are saying it's instantenous. What you said is correct. I am going to add what I know. Usually within the Group of companies it's almost instant to about 2 or so hours. Wireless to Wireless anywhere from 15 to 20 minutes to max 24 hours. Wireless to Landline/VoIP and or Landline/VoIP to Wireless about 24 to 48 hours to a max of about a week assuming all the Correct /Relevant information was Provided during the Port Request Process. 

Model Citizen / Citoyen Modèle

Re: Unable to receive SMS texts or receive calls after porting

Did you try turning the phone off and then turning it back on? then do a network reset, that may help.