06-11-2020 11:10 AM - edited 01-05-2022 11:38 AM
Lately, certain messages are not coming through from some of my contacts. Or if they send 2 consecutive messages, only the second message is coming through.
Anyone know how to solve this problem?
Solved! Go to Solution.
04-05-2021 10:21 AM - edited 04-05-2021 10:29 AM
OK, that's hilarious - you responded to this thread a couple of days ago;, (surely on the posting from a new user who posted another question within it 2 days ago)
The original poster last posted 10 months ago, and that's who you addressed your response to.
YET, the OP still granted a solution to what was a 10- month old issue.
LOL 🤣🤣🤣
Guess Luddite missed that one!!!
04-05-2021 10:06 AM
04-05-2021 10:03 AM
Thanks everyone for weighing in. The problem has been solved.
04-04-2021 09:41 PM - edited 04-04-2021 09:43 PM
@mimmo wrote:The mods reset my account, and that seemed to cause all incoming SMS to stop. Mods suggested I factory reset my phone...
I however did the following
1) put sim in different phone (all sms arrived right away)
2) restarted my phone into recovery and deleted cache partition (android)
3) reset networks settings
Put sim back in phone and all worked.
Not sure which step fixed issue... Just happy sms work again
Thanks, @mimmo (and to @computergeek541 for recalling it was you who experienced possible similar circumstances - i only recalled it was another Oracle...)
@SBeaufils Along with my earlier reply re chat settings, this additional information kindly outlined from @mimmo may provide additional information upon which to assist.`
04-04-2021 09:16 PM
The mods reset my account, and that seemed to cause all incoming SMS to stop. Mods suggested I factory reset my phone...
I however did the following
1) put sim in different phone (all sms arrived right away)
2) restarted my phone into recovery and deleted cache partition (android)
3) reset networks settings
Put sim back in phone and all worked.
Not sure which step fixed issue... Just happy sms work again
04-03-2021 11:07 PM - edited 04-03-2021 11:08 PM
@JamieH wrote:Lately, certain messages are not coming through from some of my contacts. Or if they send 2 consecutive messages, only the second message is coming through.
Anyone know how to solve this problem?
Hello @JamieH , Because you said "Lately", and you have been a Community member for some time now, so I am assuming a customer for some time as well.
I have seen other texting issues posted in the last week or so, with no obvious issue.
I would have the Moderators check into your account to ensure all is okay.
To contact the Public Mobile Moderator_Team, there are two ways to reach them:
1 - Faster Method - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower Method - Use this link to:
Private Message to Public Mobile Moderators (PM Customer Service Representatives)
In the meantime while waiting to hear back from Moderators, try one or more of the below:
*turn off your phone, leave off for a minutes, then reboot
*removing your SIM for a few minutes, then reinserting it
*go into airplane mode for a few minutes, then going back to regular mode
*reset network settings.
*does this happen if you try your SIM in another phone?
04-03-2021 10:50 PM
@HALIMACS wrote:
One of the Oracles had the same (or similar) issue.
@Luddite , was it you? Were you able to learn why?
@mimmo was having some issues with text messaging not long ago. I was also having problems with text messaging, but my issue was different as I was having issues sending outgoing messages (to a different carrier).
04-03-2021 10:43 PM - edited 04-03-2021 10:54 PM
One of the Oracles had the same (or similar) issue.
@Luddite , was it you? @mimmo , were you able to learn why
Only thing I can think is making sure Chat is completely turned off under Message app settings.
04-03-2021 10:29 PM
For the past 3 weeks.. every other day, texte messages seem te come in hours late. My messages are sent but responses arrive between my texts the day after.
Also, 2 days ago all gmail attachments were not downloadable... then 4hours later they all came in at once... what is going on...
I have a Samsung S20+
06-11-2020 11:29 AM
Great, thanks.
Hopefully this works.
06-11-2020 11:18 AM
06-11-2020 11:14 AM
That would have been helpful information.
Android
06-11-2020 11:12 AM
@JamieH are you on Android or Apple?