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Great Neighbour / Super Voisin

Sim card Puk

I've inserted my new SIM card and now the phone is asking for a PUK to unlock it how do I find that?

Great Citizen / Super Citoyen

Re: Sim card Puk

The sim card PUK is for security. Only moderators can provide it. That is unlikely because you don't need that unless sim card PIN is guessed wrongly.

 

If you need network unlock PUK, the phone is locked to a carrier. Contact them for codes.

Town Hero / Héro de la Ville

Re: Sim card Puk

@JenreimerThere are several different PUK's what is the exact message and the length? Try swapping your SIM card to another phone to see if the message persists. If so, you will need to contact the Moderators for the code.

 

If the SIM card in another phone doesn't ask for the PUK then it was the unlock code which you will need to get another provider.

Great Citizen / Super Citoyen

Re: Sim card Puk


@GinYVR wrote:

 

If the SIM card in another phone doesn't ask for the PUK then it was the unlock code which you will need to get another provider.


They'll need both of network PIN and network PUK if this phone is locked.

Mayor / Maire

Re: Sim card Puk

@Jenreimer 

Here is a good summary of the various "PUK" codes:

SIM network PIN blocked. Enter SIM network PUK."
- This is asking for Samsung's "master code" -  Samsung and/or your previous carrier can give you this.
 
"SIM network unlock PIN"
- This is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you easy peasy. If you enter this incorrectly too many times, you'll get the error message above.

PIN unlock key (PUK) is a SIM-specific code used to prevent unauthorised use of a SIM card.
 
The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.
 

    • If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.
    • Once the PUK is recovered and validated, you will be asked to choose a new PIN.

Caution! If the PUK is entered incorrectly up to ten times in a row, the SIM card 

 becomes unusable.