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Great Neighbour / Super Voisin

SIM card re-activation

I changed SIM card during my trip to overseas and switched back to my original phobic mobile SIM card yesterday. However, I cannot use Internet. What do I need to do to make it work again?

 

my situation is:

—i use iPhone 6S

—my IOS is the latest, and I tried restarting the phone but didn’t work

—celler data is on and I can make phone calls 

—i received an error message says “cannot activate celler service” when I updated my IOS

 

@Moderator_Team

Good Citizen / Bon Citoyen

Re: SIM card re-activation

Have you tried step 3 of this?

Great Neighbour / Super Voisin

Re: SIM card re-activation

Thank you so much for your information!

 

i tried and I think it’s working now! You saved me, big thanks!!

Mayor / Maire

Re: SIM card re-activation

Great work, @specialK!  Honestly I'd never given that KB article much attention before but it's quite helpful indeed.  Glad you were able to point @Erik in the right direction.  Smiley Happy


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