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Good Citizen / Bon Citoyen

Recently ported from Rogers - No voicemail notifications iPhone XS

both my wife and i recently ported from Rogers - extremely happy! however we're not getting any nofications when we get voicemails.

 

Usually you get a marker on the voicemail icon that shows you have a new one... but nothing? I tried resetting the phones, factory reset etc but nothing.

 

Hoping someone can help!

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Oracle

Re: Recently ported from Rogers - No voicemail notifications iPhone XS


@danielcook604 wrote:

both my wife and i recently ported from Rogers - extremely happy! however we're not getting any nofications when we get voicemails.

 

Usually you get a marker on the voicemail icon that shows you have a new one... but nothing? I tried resetting the phones, factory reset etc but nothing.

 

Hoping someone can help!


First off welcome to PM!!  Now did the port complete properly, like are you receiving phone calls on the PM sim card?


I am happy to help, but I am not a MOD please do not include any personal info in a message to me. Click the  in the bottom right to create a trouble ticket *

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Great Citizen / Super Citoyen

Re: Recently ported from Rogers - No voicemail notifications iPhone XS

@danielcook604  Welcome to PM!! How long ago did you port over? It may take a day or two to activate everything...

 

If you need some extra assistance to resolve this matter, I would recommend messaging the kind folks at the Moderator_Team via this link to investigate your account and to provide some additional insight into your issue.

It helps to provide a detailed description of your problem and what your resolution goals are so they can best assist. If you are having troubles contacting the Moderator_Team, refer to the following knowledge base link. Expect a response within 1 hour or up to 48 hours depending on volumes...

 

Best of luck!

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Town Hero / Héro de la Ville

Re: Recently ported from Rogers - No voicemail notifications iPhone XS


@danielcook604 wrote:

both my wife and i recently ported from Rogers - extremely happy! however we're not getting any nofications when we get voicemails.

 

Usually you get a marker on the voicemail icon that shows you have a new one... but nothing? I tried resetting the phones, factory reset etc but nothing.

 

Hoping someone can help!


Not sure what happened to your phone, I have switched from Rogers too, but I don't have this problem. I always get notification when I get voicemails. I currently use Asus Zenfone 4 Max.

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