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Good Citizen / Bon Citoyen

Re: What is PUK code? Where do I get the PUK code?

i am new to PUblic mobile please send me my puck code or tell me what to do ,how to get one


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Retraité / Retired

Re: What is PUK code? Where do I get the PUK code?

Good morning @hinamirza,

 

thank you for reaching out to us !

 

In order to obtain your PUK, you will need to send us a private message, as instructed above. Since the PUK is directly attached to your SIM card, we are able to retrieve it once your account is accessed.

 

Cheers,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

View solution in original post


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Model Citizen / Citoyen Modèle

Re: What is PUK code? Where do I get the PUK code?

In order to obtain puk code, you will need to send a private to the Moderator Team with your account information, including your account number, pin, and sim number.

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

Highlighted
Retraité / Retired

Re: What is PUK code? Where do I get the PUK code?

Good morning @hinamirza,

 

thank you for reaching out to us !

 

In order to obtain your PUK, you will need to send us a private message, as instructed above. Since the PUK is directly attached to your SIM card, we are able to retrieve it once your account is accessed.

 

Cheers,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

View solution in original post

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Great Citizen / Super Citoyen

Re: What is PUK code? Where do I get the PUK code?

PUK or 'Personal Unlocking Key' is a security feature on most mobile devices that protects your SIM card data. The PUK code is unique to your SIM card and is required when a SIM Card PIN code has been entered incorrectly multiple times.

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Retired Oracle / Oracle Retraité

Re: What is PUK code? Where do I get the PUK code?

 With that said, most customers will never need to know, nor need to ever use the PUK.  The security settings of your phone aren't things you want to be playing around with.  Make sure you know what these settings do before making these type of changes.

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Good Citizen / Bon Citoyen

Re: What is PUK code? Where do I get the PUK code?

8912230000289039349 my sim 

 

 

please send me my puck number

Highlighted
Good Citizen / Bon Citoyen

Re: What is PUK code? Where do I get the PUK code?

i dont know where to look for my sim...help

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Great Neighbour / Super Voisin

Re: What is PUK code? Where do I get the PUK code?

my sim is locked and requesting a puk code. please advise me on where to find it. thank you

Highlighted
Mayor / Maire

Re: What is PUK code? Where do I get the PUK code?

@Arose11

 

Like @Mary_M (and others) have already said above, you need to Contact the Moderator Team to obtain your PUK.

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Great Neighbour / Super Voisin

Re: What is PUK code? Where do I get the PUK code?

I did contact the moderator team, was just awaiting reply and thought that maybe somebody could give me insight while i was waiting