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Good Citizen / Bon Citoyen

Re: Not able to send or receive phone calls OR contact support

Yes my old phone was also just one month old and I realized that its not going to be of use here. However data and SMS service was working fine but not voice calls. I bought a basic phone for now which is working ok.

Great Neighbour / Super Voisin

Re: Not able to send or receive phone calls OR contact support

I have an LG Lte Model LG-P935 Telus phone that I set up with Public Mobile a few months ago.  Everything worked except for using the data I have.  I also am having trouble with the sim card and was told by another provider that it was not the right one for the phone.  I have not been able to use my phone since August 22,2019. I have never been able to use my data.  I need some help and someone to contact me about this.  Thanks Wendy . 


@amarwah wrote:

Hi,

I'm experiencing the same issue with my Honor 7x phone (Model BND-AL10). I'm able to use data (4G) and send text messages but not able to make or receive phone calls. Please suggest. However my plan offers me data speed of 3G.
Which preferred network type to use. I have 4 options being given :-

1) LTE/WCDMA/GSM auto

2) WCDMA/GSM auto

3) WCDMA only

4) GSM only

 

But when I chose the 3 options (except the 1st one) above, then there is no network availability.

 


 

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