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Great Neighbour / Super Voisin

Re: No data connection, cannot reset APN,any ideas?

You can't change anything with the apn.its all greyed out.

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Great Neighbour / Super Voisin

Re: No data connection, cannot reset APN,any ideas?

I've tried a different sim and it still doesn't work.i have the oukitel w6.

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Retired Oracle / Oracle Retraité

Re: No data connection, cannot reset APN,any ideas?


@lokiguy wrote:

I've tried a different sim and it still doesn't work.i have the oukitel w6.


I can't find any information about an Oukitel W6.  Is it an Oukitel WP6?  If it is, the information that I've found says that this device is not compatible with Public Mobile.

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Great Neighbour / Super Voisin

Re: No data connection, cannot reset APN,any ideas?

Sorry, yes it is a WP6.

 

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Great Neighbour / Super Voisin

Re: No data connection, cannot reset APN,any ideas?

It works for everything except mobile data.

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Mayor / Maire

Re: No data connection, cannot reset APN,any ideas?

@lokiguy 

Your phone is good rugged phone that isn't designed for the North American market.and is missing bandz 700 and 1700 to begin with.....oops corrected by @computergeek541 .

*

2G: GSM: B2(1900)/B3(1800)/B5(850)/B8(900)

3G: WCDMA: B1(2100)/B2(1900)/B5(850)/B8(900)

4G: FDD-TLE: B1(2100)/B2(1900)/B3(1800)/B5(850)/B7(2600)/B8(900)/B20(800)

TDD-LTE: B34(2100)/B38(2600)/B39(1900)/B40(2300)/B41(2500)

SIM Card Slots: Dual SIM (Nano-SIM, dual stand-by), Supports 1 nano-SIM + 1 nano-SIM

 

However......

*

 

 

 Oukitel U6  
 

 

 Canada Public Mobile
2G Network:
 

           X

3G Network:
 

           X

4G LTE Network:
 

           ✔

 
Device not compatible
Band7-2600MHz
Highlighted
Retired Oracle / Oracle Retraité

Re: No data connection, cannot reset APN,any ideas?


@darlicious wrote:

@lokiguy 

Your phone is good rugged phone that isn't designed for the North American market.and is missing bandz 700 and 1700 to begin with and isn't HSPA compatible. 

*

2G: GSM: B2(1900)/B3(1800)/B5(850)/B8(900)

3G: WCDMA: B1(2100)/B2(1900)/B5(850)/B8(900)

4G: FDD-TLE: B1(2100)/B2(1900)/B3(1800)/B5(850)/B7(2600)/B8(900)/B20(800)

TDD-LTE: B34(2100)/B38(2600)/B39(1900)/B40(2300)/B41(2500)

SIM Card Slots: Dual SIM (Nano-SIM, dual stand-by), Supports 1 nano-SIM + 1 nano-SIM


LTE is not a requirement for any of Public Mobile's services.

 

Also, the specifications that you have provided say that this phone is HSPA compatible with Public Mobile. The OP has also stated that phone calls are working, which wouldn't be possible if the phone didn't have that compatibility.

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Mayor / Maire

Re: No data connection, cannot reset APN,any ideas?

@computergeek541 

I messed up my copy and paste....but I'm confused willmyphonework says no..? Are 700 and 1700 not necessary?

Highlighted
Retired Oracle / Oracle Retraité

Re: No data connection, cannot reset APN,any ideas?


@darlicious wrote:

@computergeek541 

I messed up my copy and paste....but I'm confused willmyphonework says no..? Are 700 and 1700 not necessary?


700MHz and 1700MHz have never been a requirement to use Public Mobile services. It's ideal to have them for LTE, but all services (exccept for emergency alerts) will still work if your phone only connects to HSPA.

 

Band 4 and band 7 have only been used by Public Mobile for LTE. They are not used for HSPA. Public Mobile uses band 2 and band 5 for HSPA.

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Mayor / Maire

Re: No data connection, cannot reset APN,any ideas?

@computergeek541 

So this phone is compatible with public mobile and @lokiguy probably needs a roam(hard to find now) or freedom sim card to add the APN  to his phone?

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