10-30-2019 05:18 PM - edited 01-05-2022 07:48 AM
My phone is not working I had a SIM card it work before but today it's not working?
11-03-2019 01:48 AM
Perhaps the cell service in your area went out. Please give us more details so we can assist you better.
10-31-2019 10:09 AM
Hi, it happened to me before and resetting the phone worked for me.
I hope it works for you too.
Tc,
ShadiyaO
10-30-2019 07:57 PM - edited 10-30-2019 07:58 PM
- Try taking it out and inserting it back in
More information about the Model of the phone etc. would be helpful to resolve this issue
10-30-2019 05:29 PM
@Sweetuapukun05 wrote:My phone is not working I had a SIM card it work before but today it's not working?
If you had a PM sim and a plan and everything worked fine...perhaps phone is broken. Take the sim out and try it in a known unlocked phone. If it works, do some troubleshooting on your phone.
Let us know.
10-30-2019 05:25 PM
When you say the phone is not working so you mean the headset itself or the service is not working.
Is anything working text data voice?
10-30-2019 05:24 PM
Did you renew today? Did payment go through?
10-30-2019 05:23 PM
What is your status when you login?
10-30-2019 05:22 PM
In order to better help you, we need more info about your issue:
What type of phone are you using?
What version of the OS? Did it update recently?
When did you activate your sim? Did you port a number?
What plan are you on?
What works and what doesn't (calls in/out, texts in/out, data).