Porting problem

[Kerbear]

Hi, I am having problems and I’m tod it’s a porting issue. How do I get this fixed?

[TheOldVR]

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@Lieux wrote:

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@TheOldVR wrote:

You need a Moderator to help out most likely.... is asking for help from the Mods done as before - by mentioning the mod group in a post?

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No..you need to write a private message to the moderator now ...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437...if you want to be read..

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^^^ The man has the answers!!!

Thanks @Lieux - I have much catching up to do!

[Lieux]

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@TheOldVR wrote:

You need a Moderator to help out most likely.... is asking for help from the Mods done as before - by mentioning the mod group in a post?

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No..you need to write a private message to the moderator now ...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437...if you want to be read..

[TheOldVR]

You need a Moderator to help out most likely.... is asking for help from the Mods done as before - by mentioning the mod group in a post?

[Sekiro]

@Kerbear  If you can do outgoing calls but not able to receive or vice versa, then yes the port is not 100% complete. Depends on where your current number is with, it could take longer  for example VOIP and landlines.

[LovesToPM]

How do you know it's a porting issue?

You should contact moderator to get this fixed. And you may need to provide more info about your old provider account to get this fixed.

Do keep the account active with the old provider, do NOT cancel it. There is not much else you can do.

[Lieux]

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@Kerbear wrote:

Hi, I am having problems and I’m tod it’s a porting issue. How do I get this fixed?

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We need more details to help you.

[Alex888]

@Kerbear What is the problem you are having? What type of phone do you have?