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Great Neighbour / Super Voisin

Phone not ringing or calling out since activation

Hello, activate account/sim yesterday and phone will not make incoming or outgoing calls. It goes straight to voicemail.

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Mayor / Maire

Re: Phone not ringing or calling out since activation

Your port may be stuck. Contact moderators.

 

2 ways to reach them.

 

1 - 

Simon.JPG

 

2 - or private message at link below.

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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Mayor / Maire

Re: Phone not ringing or calling out since activation

@Don061403 

  • enable/disable airplane mode
  • reset your network settings
  • restart your device
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Retired Oracle / Oracle Retraité

Re: Phone not ringing or calling out since activation


@Don061403 wrote:

Hello, activate account/sim yesterday and phone will not make incoming or outgoing calls. It goes straight to voicemail.


I assume that data and text messaging works?  Where did you use this phone before, and was it on a 3g-type network?  Public Mobile doesn't have VoLTE and that's why I'm asking.

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Mayor / Maire

Re: Phone not ringing or calling out since activation

@Don061403  Make and model of your phone?

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