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Phone Charger

MPelley
Great Neighbour / Super Voisin

I recently purchased an IPhone 8 but received the wrong charger.

4 REPLIES 4

Spudster
Deputy Mayor / Adjoint au Maire

@MPelley 

 

According to the PM website, it is stated that PM certified used phones come with:

 

  • An original manufacturer’s wall charger and data cable are included with our Certified Pre-Owned phones.

 

mimmo
Retired Oracle / Oracle Retraité

@MPelley what do you mean by wrong charger?    a generic usb brick ? the incorrect type of usb cord? usb C vs ligthning?  

 

the PM phones come with an original manufacturer usb brick and cord not nessisarley the specific exact one that came with the phone

Triguy
Mayor / Maire

Here’s when and how to contact the Moderator Team:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
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HALIMACS
Mayor / Maire

@MPelley 

 

Contact the public mobile moderators to inform them of this.

 

Below is a helpful article on phones and warranty information:

https://publicmobile.ca/en/on/get-help/articles/certified-pre-owned-phones

 

To contact a moderator, there are 2 methods:

 

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