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PUK

hopeboom
Great Neighbour / Super Voisin

I need the PUK for iPhone 11 to unlock my phone 

5 REPLIES 5


@Luddite wrote:

FYI: my understanding is that one must first enter 1,2,3,4 to ready a new SIM to accept a locking code. If you've already made 3 attempts then you need a PUK. 😩

Your understanding is correct. The SIM card PIN couldn't possibly have even changed without the default 1234 first being entered (at least by someone even if it's someone else).

Luddite
Oracle
Oracle

@hopeboom  "made a few too many attempts to lock the sim and it ended up locking the phone "

 

FYI: my understanding is that one must first enter 1,2,3,4 to ready a new SIM to accept a locking code. If you've already made 3 attempts then you need a PUK. 😩

 

Be aware that entering a PUK incorrectly 10 times renders the SIM useless.

If you have a spare SIM you could use it to replace the current SIM by logging into your account. 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

gpixel
Mayor / Maire

@hopeboom contact customer support mods

 

click on the question mark chat bubble to the bottom right of your screen
type "PUK code"
(use the chat bubble options, then click "submit a ticket, click me" option)
*login using your community account


make sure to check your inbox(top right corner envelope icon) periodically, for a response

hopeboom
Great Neighbour / Super Voisin

I made a few too many attempts to lock the sim and it ended up locking the phone 

Luddite
Oracle
Oracle

@hopeboom  That is unlikely, unless you are attempting to lock your SM.

 Reboot your phone with the SIM installed and report the exact message. 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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