hi, guys I've recently purchased a one plus 8 pro but I can't seem to get the sim to work when inserted? any tips for me it seems to be compatible from the messages above.
@adsticks01 try inserting the sim in the other slot and reset your network settings
scroll down to system
tap on reset options
tap reset wifi,mobile & Bluetooth
tap reset settings and restart
hi both, i reset as suggested but no luck. I have tried both sim card slots, but when i click swap sim button it says no card suggested. I have no notifications but it clearly isn't registering I've tried also swapping side of the sim turning on and off ?
@adsticks01 Remove the sim power down your phone. Wait 5 minutes reinsert the sim and restart your phone. Did it make a difference? If not, it's possible that you account needs to be reset by PM by submitting a ticket for help. Click on there ? bottom right of your screen.
hi guys thanks for your help i have been informed by the moderator that perhaps the oneplus 8 pro isn't compatible with their service, i also talked to shaw who said the same.
Anyone know if that's right ?
@adsticks01 Where did you purchase the device from, Canada?
According the specs it should work: