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OnePlus 7 Pro Data Connection Issues

kchisholm93
Great Neighbour / Super Voisin

As stated above, I just got a OnePlus 7 Pro and my data is not working.

I've used the APN settings listed on the website and restarted the phone with no avail.
 

1 REPLY 1

gblackma
Mayor / Maire

Sorry to hear that @kchisholm93 . Could you please post your APN settings here so that we can have a look? Try enabling mobile data and sending a mms message if it works, you APN settings are correct. Then turn of WiFi and try surfing the net again. Also, please check to see if you have data in your self service account. It should look like xxx/ 1024 mg. If this is not present, you have used up your cycle data. You can buy a data add on ($30/1gig or $10/250meg) .

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