Not receiving texts messages

[awbennet]

Hello Public Mobile community,

I have beenhaving this problem for over a week were I can send texts but only recive them some of the time. Calling and data doesn't seem to be affected only text any sugestions on what might fix it? I have already tried airplain mode and restarting the phone.

Thanks,

Adam

[Karnbot13]

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@awbennet wrote:

Hello Public Mobile community,

I have beenhaving this problem for over a week were I can send texts but only recive them some of the time. Calling and data doesn't seem to be affected only text any sugestions on what might fix it? I have already tried airplain mode and restarting the phone.

Thanks,

Adam

Are you using Android? If you are, check your battery optimization settings. It may be turning your messaging app off when your phone goes idle

[Anonymous · Accepted solution]

you need send a private message >> Click here 

In your message put it, please include.

- your Name 

- your account number ,if you have it 

- your phone number 

- your account, 4 digit PIN

- date of birth 

- Detailed explanation of specific your issue 

- them can help you a lot nice service Team

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