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No phone setvice

dt9
Great Neighbour / Super Voisin

installed new public SIM card and activated it but no phone service 

6 REPLIES 6

mh1983
Deputy Mayor / Adjoint au Maire

@dt9 wrote:

Removed new public sim card and reinstalled it and got my phone service.


Glad you got it fixed and thanks for sharing!

dt9
Great Neighbour / Super Voisin

Removed new public sim card and reinstalled it and got my phone service.

hairbag1
Mayor / Maire

@dt9 wrote:

installed new public SIM card and activated it but no phone service 


Who was the previous cell provider ?

Go to the top of this page and click Get Started. Scroll down to the compatibility section to see if your phone will work here and if it's been reported lost / stolen.

Triguy
Mayor / Maire

Log into your account to check the status.  Try turning off your phone the turn it back on

JoyLuck
Mayor / Maire

@dt9 wrote:

installed new public SIM card and activated it but no phone service 


Can you log into self service and see what the account status is?

Is the phone unlocked?

Did you reboot your phone?

Anonymous
Not applicable

@dt9 wrote:

installed new public SIM card and activated it but no phone service 


Can you try the SIM in another phone?

What make/model/submodel is your phone?

Is it unlocked?

Is it compatible to Public Mobile?

Is it not blacklisted?

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