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No network

123451975ira
Great Neighbour / Super Voisin
 
7 REPLIES 7

PAULRANG18
Deputy Mayor / Adjoint au Maire

Try restarting the phone. More information is needed to resolve this issue.

marimacas
Model Citizen / Citoyen Modèle

Please login to your account to check your status and try restarting your phone.

CannonFodder
Mayor / Maire

@123451975ira  And as I always ask, whenever a similar topic appears, are you in an area with lousy signal strength? I ask, because my connection disappears quite often, due to garbage signal strength in this area.

gblackma
Mayor / Maire

Are you on autopay?  Was you acount due? If it was,  your autopay probably failed.  Contact a moderator. Click on the green questionmark in the white circle at the bottom right of your screen . This connects to the autobot Simon. Type moderator and follow the prompts to get to one to submit a ticket.

 

 

kselmak
Mayor / Maire

@123451975ira 

Could you please login to your selfserve and check your status

kselmak
Mayor / Maire

Hi @123451975ira 

Please remove your personal info from the public forum. Click on the 3 little dots to edit

Thanks

Jb456
Mayor / Maire

First please click the 3 dots on right side of your post and edit the post to delete your personal information (phone number)..as it's visible for the public to see.

 

Have you logged into your self serve account to see what the status of your account says?

 

Have you rebooted your phone?

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