05-11-2021 07:27 PM - edited 01-06-2022 02:02 AM
I have sent multiple emails regarding the refurbished phone I purchased from you, which stoped functioning 2 days after it arrived. None of these emails have been responded to. And I want this phone exchange for one that actually works as soon as possible.
Solved! Go to Solution.
05-11-2021 07:30 PM
@FazeDoyle we are all customers like you, but will try to help.
Where did you email ? did you email to device.return@publicmobile.ca
there are some more info here:
https://www.publicmobile.ca/en/on/get-help/articles/phone-warranty-returns-repairs