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No data on new phone

ceegee
Good Citizen / Bon Citoyen

I just switched to a Zenfone 4 (ZE554KL) and everything is working except data. Can anyone help me figure out why? 

Thanks

4 REPLIES 4

randymichaelson
Great Neighbour / Super Voisin

is ur data turn on in ur settings?

@ceegeeGlad to help my friend 🙂 Hope to see you around!

ceegee
Good Citizen / Bon Citoyen

Thank you @RobertQc!! Up and running now ☺️

RobertQc
Mayor / Maire

@ceegee Have you configured the APN settings?

 

You need to configure your APN settings to be able to send pictures (MMS) and navigate on internet (DATA).

 

Your "Mobile Data" also need to be activated. Android APN step-by-step configuration :

 

Android 

Settings > More / More Networks / Wireless & Networks > Mobile Networks > Access Point Names > New APN setting (or a plus sign)

 

Click here for Android APN Screen Shot

 

You will need to input the following information :

 

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,supl,mms,dun

 

Select Save/Done. Select Public Mobile to connect to the Public Mobile network. If its not working try below.

 

 

Here is the highest detail.

 

 

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