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Great Neighbour / Super Voisin

No Service (Searching...) on iPhone 6

Since yesterday at around 4:30pm I have had no service on my iPhone 6 with Public Mobile. Phone just says "Searching..." According to self-serve everything should be good with my account. Have tried all steps on Apple's Knowledgbase page ( Still nothing. Phone wasn't dropped or left near water or anything when it stopped working - just suddenly no service.


Edit: should also mention that we tried the SIM card in my husbands phone and it got service fine, so it doesn't appear to be an issue with the SIM card.

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Mayor / Maire

Re: No Service (Searching...) on iPhone 6

Double check airplane mode is NOT turned on.  I notice that was missing from the Apple support page.

Great Neighbour / Super Voisin

Re: No Service (Searching...) on iPhone 6

Thanks for the reply. Have definitely toggled airplane mode and celular data options several times to no effect.


Edit: Not sure why but it's working now. Solved for now I guess.

Deputy Mayor / Adjoint au Maire

Re: No Service (Searching...) on iPhone 6

Sometimes temporary service interuption or phone connectivity issue.