06-26-2019 02:48 PM - edited 01-05-2022 05:35 AM
Smashed my phone yesterday, ugh. Bought a used phone this morning, locked to Telus. Inserted my SIM card and it says “no sim detected”. Tried out a friends telus SIM card and it works no problem. Also tried my public SIM card in a different phone and it says “no sim”. I’m thinking maybe my SIM card is damaged- any thoughts?
Solved! Go to Solution.
06-26-2019 04:50 PM
I had a similar issue. But the phone keeps cycling between "no sim" and "Telus". It worked with other SIMs. So I did a firmware upgrade and problem went away. It was a ASUS Zenfone 4.
06-26-2019 03:04 PM
Dosnt matter weather a phone is locked to Telus or Koodo, public mobile SIM cards will work on devices locked to those 2 networks, any other network lock on a device won’t be compatible
06-26-2019 03:02 PM
@missorange wrote:The used phone should be unlocked, not locked to Telus. Did you try your sim to an unlocked phone?
This is incorrect (at least most of the time) . And is not relevant to the discussion. A locked phone reading the sim will ask for an unlock code if required.
I said most of the time because my dad's old flip phone locked to telus required an unlock code for public.
06-26-2019 03:01 PM
That’s what I’m thinking, I’ll try and clean it
06-26-2019 03:00 PM
It dosnt. Should work with any Telus or Koodo phone
06-26-2019 02:58 PM
I didn’t think Telus needed to unlock to work with public
06-26-2019 02:55 PM
Try cleaning the contacts on the SIM card itself, also take a q-tip and try and clean the sim trey. If that doesn’t work then ur SIM card is hooped.
06-26-2019 02:53 PM
@Khawrys wrote:Smashed my phone yesterday, ugh. Bought a used phone this morning, locked to Telus. Inserted my SIM card and it says “no sim detected”. Tried out a friends telus SIM card and it works no problem. Also tried my public SIM card in a different phone and it says “no sim”. I’m thinking maybe my SIM card is damaged- any thoughts?
SIM card could be damaged. You could buy a new one or you could get a replacement.
06-26-2019 02:50 PM - edited 06-26-2019 03:00 PM
sim card should not be easy to damage, but it seems to be damaged.