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New to Public Mobile: phone not working

Hiho_doug
Great Neighbour / Super Voisin

Signed up, activated, SIM, created acct, paid. Phone number was to be transferred from a Rogers acct but not done. This is the 2nd phone number from the same Rogers acct - 1st worked fine. Got a strange text message from Public Mobile saying “to complete your request to move to Public Mobile, go to “publicmobile.ca, click Contact us and complete the SIM and activation form...”. I already did that as part of my sign-up process. Help?

4 REPLIES 4

Hiho_doug
Great Neighbour / Super Voisin

thanks - will do.

will13am
Oracle
Oracle

@Hiho_doug , the "strange text" is an indication of a porting issue.  Contact the moderator team as already suggested. 

Hiho_doug
Great Neighbour / Super Voisin

And where is “Contact is” on Publicmobile.ca?? Doesn’t exist!

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