Network issues?

[A_henderson]

Are there network issues right now? My phone keeps dropping service. And then is now also saying no sim card. Do I need a new sim card? It's about 1year and half old. 

[Dunkman]

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@A_henderson wrote:

Thank you Ive tried this. My husband was apparently having issues as well yesterday he is in NB and Im in BC currently so was thinking it was a network issue but mine continued this morning. We will see how it does the rest of the day. 

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@A_henderson 

Just to be on the safe side, also check your SIM card number from your self service account and make sure that it matches your phone's sim card (last 4 digits).  There have been some sim jacking issues recently.  Let us know if the numbers do not match. 

[A_henderson]

Thank you Ive tried this. My husband was apparently having issues as well yesterday he is in NB and Im in BC currently so was thinking it was a network issue but mine continued this morning. We will see how it does the rest of the day. 

[HALIMACS]

Hi @A_henderson 

You can check for current service outages here

https://www.telus.com/en/on/outages

[Triguy]

Try removing and reinsert your sim.  Try rebooting your phone.  If you have another phone then try swapping the sim.