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Network Issue

Eliza5
Model Citizen / Citoyen Modèle

Hello community,

 

Anyone else having network issues this morning.

 

Unable to make outgoing calls.

 

 

Eliza5

 

 

5 REPLIES 5

will13am
Oracle
Oracle

@Eliza5 , no connectivity issues here.  Is your phone showing no network connection?  Often a reboot will take care of such problems unless you live in a sparsely covered area and the local tower is experiencing an outage.  

Staliger
Mayor / Maire

@Eliza5 Where are you located? For me here in Vancouver everything works smoothly. Did you try restarting phone/air plane mode/lost-stolen feature?

dabr
Mayor / Maire

@Eliza5 wrote:

Hello community,

 

Anyone else having network issues this morning.

 

Unable to make outgoing calls.

 

 

Eliza5

 

 


@Eliza5  What plan are you on?  If on the $15 plan maybe you're out of outgoing mins and will need to purchase the $5/500 mins add-on to tide you over until renewal?

gpixel
Mayor / Maire

@Eliza5 do you get a warning message when trying to make a call? or do you just hear a beep and then disconnect? make sure everything in your self serve is working correctly

geopublic
Mayor / Maire

@Eliza5 wrote:

Hello community,

 

Anyone else having network issues this morning.

 

Unable to make outgoing calls.

 

 

Eliza5

 

 


@Eliza5  Try putting your phone in airplane mode for 5 minutes and back again or try restarting your phone to see if it helps.

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