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My phone stopped working with some data

anahicombs
Great Neighbour / Super Voisin

Only yesterday I was creating presentation and after worked with it all the day. But today I couldn't find my last slides that I hardly created. I didn't try to find powerpoint repair tool or something like. I don't have any spare time for this purpose, I hope it can be solved here. I'm on iPhone X.

6 REPLIES 6

Tmueller
Great Neighbour / Super Voisin

Please try below article to make older presentation compatible with new versions of PowerPoint and check if that fix the problem.

https://support.office.com/en-us/article/Make-a-presentation-compatible-with-older-versions-of-Power...

 

Another good link:

http://www.pptfaq.com/FAQ00916_PowerPoint_won-t_open_my_older_PowerPoint_presentations.htm

Last one way might be special method for any gadget like phone, tablet and etc.

https://onlinefile.repair/en/powerpoint.html

Acekiller
Deputy Mayor / Adjoint au Maire

were you saving to the cloud?

MoreYummy
Mayor / Maire

Where is your presentation located usually? 

When you access it, what error do you have?  etc.

need alot more info before troubleshooting.

MacMe
Deputy Mayor / Adjoint au Maire

I could be wrong, but this sounds like more of a iPhone presentation issue rather than something Public Mobile related,.

 

It might be better to try posting on the Apple community site.

johnny142
Good Citizen / Bon Citoyen

It sounds as though you may have consumed all of your prepaid data. Try to connect to a wifi connection and see if that works. Let me know and I’ll help as much as I can. 

 

Have a a good day! 

Anonymous
Not applicable

Maybe you consumed all of your prepaid data.

Check your My Account for your usage to see. It'll tell you how much of your data you've used.

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