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Great Neighbour / Super Voisin

Motorola G8 Play

Can I use a Motrola G8 Play to get activated. It is not within the choices on the Public Mobile website.

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Model Citizen / Citoyen Modèle

Re: Motorola G8 Play

Hi @mariesel07 

 

Public Mobile uses the following frequency bands:

  • 4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
  • HSPA: 850 MHz, 1900 MHz (UMTS).

 

Motorola G8 Play:

NETWORK

TechnologyGSM / HSPA / LTE
2G bandsGSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2
3G bandsHSDPA 850 / 900 / 1700(AWS) / 1900 / 2100
4G bands1, 2, 3, 4, 5, 7, 8, 28, 66 - LATAM
SpeedHSPA 42.2/5.76 Mbps, LTE-A

 

Yes 🙂

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All Replies
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Mayor / Maire

Re: Motorola G8 Play

Yes you can!

 

Don't forget to use a referral code for a $10 signup bonus.

 

Welcome to Public Mobile 🙂

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Model Citizen / Citoyen Modèle

Re: Motorola G8 Play

Hi @mariesel07 

 

Public Mobile uses the following frequency bands:

  • 4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
  • HSPA: 850 MHz, 1900 MHz (UMTS).

 

Motorola G8 Play:

NETWORK

TechnologyGSM / HSPA / LTE
2G bandsGSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2
3G bandsHSDPA 850 / 900 / 1700(AWS) / 1900 / 2100
4G bands1, 2, 3, 4, 5, 7, 8, 28, 66 - LATAM
SpeedHSPA 42.2/5.76 Mbps, LTE-A

 

Yes 🙂

View solution in original post

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Mayor / Maire

Re: Motorola G8 Play

Make sure the phone is unlocked and not reported as stolen.

 

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Mayor / Maire

Re: Motorola G8 Play

@mariesel07 according to this site https://www.gsmarena.com/motorola_moto_g8_play-9918.php its 100% compatible has both the required 3g and 4g LTE bands.  Welcome to PM. Stay safe.

 

Here's 4 articles on activation and porting and the Refer a friend reward  if you need them:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

 

Note your previous providers account must be active to port your number.  The port will close it once its completed. 

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Good Citizen / Bon Citoyen

Re: Motorola G8 Play

I have an existing account and had to buy a new phone. I can't seem to get my new Motorola G8 Power Lite to work with Public Mobile. Can anyone help? Thanks

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Mayor / Maire

Re: Motorola G8 Play

Can you provide more details ?  Are you able to make call and send texts ?  Did you setup the APN settings ?

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Deputy Mayor / Adjoint au Maire

Re: Motorola G8 Play

@tblaing did you insert the sim card and restart the Moto G8 play? Do it now, wait 30 seconds and restart it.

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Good Citizen / Bon Citoyen

Re: Motorola G8 Play

Yes, I did both of those things.

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Good Citizen / Bon Citoyen

Re: Motorola G8 Power Lite

I can make calls (but the phone says "emergency calls only) and can receive texts. When I try to set up the APN by editing the access point, all of the fields are greyed out and I can't edit them.