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Good Citizen / Bon Citoyen

Just got an Oukitel K6 and it won't connect to the network

Phone sees the phone number of the SIM and the APN seems to be configured properly but no signal. Is there a workaround ?


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Retired Oracle / Oracle Retraité

Re: Just got an Oukitel K6 and it won't connect to the network


@adronis wrote:
  • 3G Network Bands
    W-CDMA : 900 / 2100 MHz

@adronis this is the problem.  You need a phone with W-CDMA 850 and 1900 MHz to use here. 


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Mayor / Maire

Re: Just got an Oukitel K6 and it won't connect to the network

Hi @adronis ,

 

Try:

-removing your SIM for a few minutes, replacing it and reboot

-go into airplane mode for 5 minutes, then toggle back

 

 

Edit, i gave you Apple settings, sorry, here is andrioid:

Here’s how to set up data in 3 steps:1) Tap:

  • Settings
  • More
  • Access Point Names
  • New APN Settings

2) Input this info:

3) Leave all the other fields blank. Just hit save, and you’re good to go!

 

Edit x2:

See @geopublic and @Jb456  posts...that should have been the first thing i looked at!

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Mayor / Maire

Re: Just got an Oukitel K6 and it won't connect to the network

According to this website. The specs of your phone are not compatible with Public Mobile. You will need to get another phone that is compatible.

 

https://www.kimovil.com/en/frequency-checker/CA/oukitel-k6

 

Screenshot_20200728_224645.jpg

 

Also this old thread from 2019 another person could not get it working.

 

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/No-service/td-p/368136

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Mayor / Maire

Re: Just got an Oukitel K6 and it won't connect to the network

@adronis  that phone does not have the needed 3g bands to work with Public Mobile. Your going to need another phone.

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Good Citizen / Bon Citoyen

Re: Just got an Oukitel K6 and it won't connect to the network

In available networks i see public mobile 4G trying to connect doesn't happen.

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Good Citizen / Bon Citoyen

Re: Just got an Oukitel K6 and it won't connect to the network

bad news 😕

 

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Mayor / Maire

Re: Just got an Oukitel K6 and it won't connect to the network


@adronis wrote:

In available networks i see public mobile 4G trying to connect doesn't happen.


If you only wish to use the 4G data and SMS and MMS and you're picking up a tower transmitting at the one frequency shown earlier then you should be able to connect. But you won't be able to do talk.

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Oracle

Re: Just got an Oukitel K6 and it won't connect to the network


@adronis wrote:

In available networks i see public mobile 4G trying to connect doesn't happen.


The only compatible 4G band is band 6 which is not that popular.  So that is why you are seeing the phone trying to connect but likely not succeeding because there is no tower with band 7 nearby.  When buying what I can non traditional brands, always make sure that there is band 4 LTE.  This band is a North American favorite.  If it is available, then 3G compatibility is assured.

 

https://en.wikipedia.org/wiki/Telus_Mobility

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Retired Oracle / Oracle Retraité

Re: Just got an Oukitel K6 and it won't connect to the network

@adronis I know that compatibility has been discussed but some of us also seem to be forgetting that APN settings are not needed to be set to connect to a cellular network.

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Good Citizen / Bon Citoyen

Re: Just got an Oukitel K6 and it won't connect to the network

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