So I have a 7+ with bell that I cancelled. I tried to put my new (and activated) PM SIM in and it said that my phone is locked to the carrier and I need to contact them to unlock it. Bell said my IMEI isn't in their database to unlock it, and neither can Apple.
I tried the PM SIM in a different phone (Iphone 6s) and it worked fine, so there is nothing wrong with the SIM. Can someone help? I've tried to unlock it with a tutorial online with no luck. The 6S has a smashed screen so it's only a temporary solution.
7+ seems to be on the list of phones that work with Public Mobile when I searched. Am I missing something?
@Tessacarson , you need to work with the supplying carrier to have the phone unlocked. Unfortunately there is nothing Public Mobile can do to address the situation.
bylaws unlock any iphone device you have to contact your carrier before your cancelled with them , and your iphone you take from Bell
the have to unlock to you for free , but i think the have a sim card bell activated to the do it for you for free but you have to try it with them or if you have another line activated you have to call from that line activated with bell or i don't know where getting your iphone you have to found where your carrier you getting iphone from , you know the will do it for Free for you to unlock , but apple the can't do anyhting about unlock , i hope you will found a way to do it but if your iphone from Bell you have to try it too many time to unlock with them for free 🙂 and if the say to you , your line is cancelled and the will told you , you have to pay $75 to the do it , ask about a manager or try from any friend the have a line activated the do it for free or if you have line is still with bell you have to try it to call them or try do a chat live with agent online on web for them , bylaws unlock any iphone device for free
Good Luck 🌺
Here's what it says on Bell's website. If any of the eligibility requirements are not meant, perhaps they won't do it.
If your account is in good standing, and if for some reason you wish to put your mobile device on another network, you can unlock your device from the Bell network at no charge. The information below explains eligibility requirements and how to complete the unlock process online.
Each of the following requirements must be met:
What you’ll need
To unlock your device, you’ll need to have the following on hand:
How to find your IMEI number
The IMEI is a unique number assigned to your device. To locate it:
How to obtain an unlock code from Bell
Once you have your IMEI number, you can obtain an unlock code by following a few simple steps in MyBell or by contacting us to speak to a customer service representative. After completing the unlock code request, you will receive a confirmation email from Bell. There is no fee to unlock your Bell device.
To obtain an unlock code in MyBell:
What to do once you have an unlock code
Some devices display a confirmation message once the unlocking is complete, while some do not. If your device has been unlocked successfully, it will work with a SIM card from another provider.
Bell (and any other Canadian carrier) does not and is not allowed to charge $75 to unlock a phone whether someone is a cutrent subscriber or not. Are you saying that they are trying to charge an illegal fee?
(and any other Canadian carrier) yes they are trying to charge an illegal fees , any carrier the try it to do that you know that 100% 😞
if your line is not activated with any carrier the allowed to charge $75 to unlock any iphone, but the ask you first,
but before you will cancelled any carrier you have to do it with them for free to unlock , but if you do cancelled and you will make a call to unlock the will first asking you about the fees around $75 the allowed to charge , you know but you have to try it to make a call sometime someone can help you for free Depends that agent like to help you or not you know 🙂
Good Luck 🌺