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Installed Sim card yesterday..Cannot receive in calls, but can place outcalls

J_brown1
Good Citizen / Bon Citoyen

Installed Sim card yesterday..Cannot receive in calls, but can place outcalls.
Iphone 5.. Anybody help? some of the forums are talking about a porting issue?

 

Thanks

6 REPLIES 6

J_brown1
Good Citizen / Bon Citoyen

Chribasm! you are the best haha.. a simple restart is all i needed and i can receive calls now.. Thanks a lot 🙂

chrisbasm
Model Citizen / Citoyen Modèle

@J_brown1  - Then definitely contact mods.  Something is not right.  You did restart your phone at least once after activating the plan...

J_brown1
Good Citizen / Bon Citoyen

Hi, chrisbasm. I chose a new # from the public mobile website

chrisbasm
Model Citizen / Citoyen Modèle

@J_brown1  - Did you port in a number?  If it was from a cell carrier, should be done by now (normally).  If you are porting fro ma land line or a VOIP line, could take a while longer.

J_brown1
Good Citizen / Bon Citoyen

Thank you for the reply! I will get on that

 

 

Alex888
Mayor / Maire
@J_brown1 If you ported it yesterday then you probably have a stuck port and will need to contact the moderators, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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