Incoming text message notifications

[allimmiller1]

I can receive text messages but I do not get the notifications (sound or banner) on my screen. 

[lat34hat34]

I just saw this now! Yay! I'm glad it worked. 🙂

[lat34hat34]

My suggestion then would be to message @CS_Agent with your SIM card number and other Public Mobile information. They take maybe a day or two to reply back but they'll definitely help you out with this. 🙂

[allimmiller1]

.... Restarting worked! Thank you!

[allimmiller1]

The setting is turned on. Notifications are all set to show banner, chime, etc. This only happened when I moved carriers. 

[lat34hat34 · Accepted solution]

Try restarting your phone. If it's an iPhone, you can try going to Settings, then Notifications and scroll down to Messages and check your notification settings. Make sure Do Not Disturb is not turned on.

If your phone isn't an iPhone, I would say try going to your settings first to check your notification settings and then maybe restart your phone as a precautionary measure. 🙂

[Wongster94]

Depending on your phone model, you can go into settings and generally turn it on.

For iPhones, 1) settings -> notifications -> show previews OR 2) settings -> messages -> MMS messaging...depending on what you're specifically looking for.

[Theknight]

go to the settings of messages in your phone and change to whatever option you want . It’s related to the phone settings only.

[srlawren]

@allimmiller1 errrr, not sure what this has to do with Public Mobile?  But I'm sure someone here will try to help...but you're going to have to give us a bit more info.  Like, phone brand and model for example?

[krazykiwi]

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@allimmiller1 wrote:

I can receive text messages but I do not get the notifications (sound or banner) on my screen. 

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go into settings and turn it on.