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I need help changing my APN number so my data will work.

kyrachristinex
Good Citizen / Bon Citoyen

My husband and I just bought two new phones (new to us) and they work great. Just need the APN address changed for the data to work. He has a LG G4 and I have a LG G3
Anyone able to help?!?! Robot Mad 

3 REPLIES 3

popping
Retired Oracle / Oracle Retraité

@kyrachristinex 

LG phone need network reset after switching provider.  It is not like factory reset which will delete your data.  

 

If you purchased used LG phone, you may want to do the factory reset to remove all previous owner data stored on the phone.

Anonymous
Not applicable

@kyrachristinex wrote:

My husband and I just bought two new phones (new to us) and they work great. Just need the APN address changed for the data to work. He has a LG G4 and I have a LG G3
Anyone able to help?!?! Robot Mad 


Since the phone is new to you then a factory reset won't hurt anything and seems to be needed with LG phones.

Then find your phone on this list:
Officially Recognized APN Reference

If your phone isn't there maybe these might work:
APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F


@kyrachristinex wrote:

My husband and I just bought two new phones (new to us) and they work great. Just need the APN address changed for the data to work. He has a LG G4 and I have a LG G3
Anyone able to help?!?! Robot Mad 


LG phones are infamous for sometimes needing a factory reset in order to get data working on a different carrier.  Keep in mind that process would erase any user content on your device.

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