I have a Moto G phone from Public Mobile. I programed Apn as reccomended on the site but still can't get data. wifi works fine. What do I do now.
I have 2 Moto G phones (1st Generation). One is locked to PM, while the other is locked to Telus.
When I purchased the first phone, I had immediate full service once I powered my phone. I never changed any of the APN settings.
If you purchased a phone from PM, while there were still PM stores, what prompted you to change the APN settings, since they were already pre-set to PM?
I look forward to your explanation as it may provide additional information so that your problem can be resolved.
PS: Do you have a plan that provides data each billing cycle? If not, did you purchase a data add-on?
This past February I asked PM to unlock my phone and then switched to a US SIM card for 1 week.When I returned I replaced the PM SIM card and and changed my data programing to PM. I Have not gotten data since. What can I do to get data again? I subscribe to the $40/month plan with 1 GB free data.
You can try to RESET your APN to default, then choose "Mobile Internet (sp.mb.com)"
You can manually configure your APN Setting to access DATA (internet) and MMS.
Step-by-step APN configuration :
Settings > More / More Networks / Wireless & Networks > Mobile Networks > Access Point Names > New APN setting (or a plus sign)
Click here for Android APN Screen Shot
You will need to input the following information :
Name: Public Mobile
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC proxy: 220.127.116.11
MMS port: 80
Authentication type: Leave blank
APN type: default,supl,mms,dun
Select Save/Done. Select Public Mobile to connect to the Public Mobile network.