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Great Neighbour / Super Voisin

Re: How do I set up data/APN on my smartphone?

Hi, Just switched to public mobile. When I set my APN to the described settings it crashes my phone everytime I turn on Location (GPS). If I use a different APN my phone won't crash but I can't get data. Moto X Play. Any suggestions? Is there an alternate APN?

Mayor / Maire

Re: How do I set up data/APN on my smartphone?

 


@S15smallblock wrote:

Hi, Just switched to public mobile. When I set my APN to the described settings it crashes my phone everytime I turn on Location (GPS). If I use a different APN my phone won't crash but I can't get data. Moto X Play. Any suggestions? Is there an alternate APN?


 

@S15smallblockIf you are absolutely sure you entered it correctly, likely its not the "APN" per-say that is crashing the phone, once you put in the correct apn and its connecting to cellular data there is another underlying hardware, or software issue that is causing it to crash / fail. I suggest doing a factory reset on the device and if the problem still persists make a new topic (not post here again)

Great Neighbour / Super Voisin

Re: How do I set up data/APN on my smartphone?

It was the APN. Did a little research on XDA developers. I removed "supl" from 'APN type' now it is working. But thanks fo the reply.

 

https://forum.xda-developers.com/showpost.php?p=73718465&postcount=181

Great Citizen / Super Citoyen

Re: How do I set up data/APN on my smartphone?

Thanks for writing this up .Fixed our new phones up in no time

Mayor / Maire

Re: How do I set up data/APN on my smartphone?


@timmmmeh wrote:

Thanks for writing this up .Fixed our new phones up in no time


@timmmmeh Ribbolah-Timmeh!


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Great Neighbour / Super Voisin

Re: How do I set up data/APN on my smartphone?

Hey There,

 

Worked out well...Thank you!

 

Now, if you are not use to working inside the parimeters of your phone it could be challenging and annoying but be patient it will come.

 

Thank you again. Rick