How do I add to my account with my visa debit

[Nmorgan6]

How do I add to my account with my visa debit

[GinYVR]

@doucettekaraYou will need to contact the Moderators via this link https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

they wll get back to you up to 48 hours.

[doucettekara]

I recently got a new Visa debit and have been trying for days to change my autopay. Can a moderator please help?

[geopublic]

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@Nmorgan6 wrote:

How do I add to my account with my visa debit

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@Nmorgan6  To add funds to your account with your visa debit on file you have two options.

1) Dial 611 and follow the prompts

2) Use selfserve online and pick the one time payment option.

[GinYVR]

@bravo_mdFYI You cannot add credit / debit cards via the 611's IVR system.. only vouchers and cards that are already in the system.

Refer to @Anonymous 's useful chart of the 611 system.

[Triguy]

To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

[bravo_md]

You can also add to your account by using  *611 on your phone.

[GinYVR]

@Nmorgan6  Login your selfserve account. Go to Payment -> Make a Payment -> Manage AutoPay.