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HUAWEI P8 NOT WORK

ANGILE01
Great Neighbour / Super Voisin

My device Huawei p8 GRA-UL00 is compitible with PUBLIC, but it can not talk. It works on iphone 6plus.

4 REPLIES 4

gpixel
Mayor / Maire

@ANGILE01 hi try resetting your network settings

 

  • open settings
  • scroll down and tap advanced settings
  • scroll down to backup & reset
  • tap network settings reset
  • tap reset settings>tap reset to confirm

geopublic
Mayor / Maire

@ANGILE01  Make sure that the device is set to 3G/LTE setting to use LTE only will not allow you to make/receive calls.

jenjen31
Good Citizen / Bon Citoyen

There may be an issue with the service. First, also check to make sure text messaging and data work. 

Try clicking this link here https://publicmobile.ca.ada.support/chat/ to get in touch with a live moderator. They may be able to help resolve your issue. 

Anonymous
Not applicable

@ANGILE01 wrote:

My device Huawei p8 GRA-UL00 is compitible with PUBLIC, but it can not talk. It works on iphone 6plus.


So you moved your SIM from the iphone to the huawei?

Which talk direction? In or out or both?

Can it text in/out?

Can you browse the internet?

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