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Dual SIM MMS

Anonymous
Not applicable

Well this got zero interest in my older thread. Maybe a new thread is what is needed.

So I _finally_ got a phone that does what I want with dual SIM and NFC. I wrote about my adventures in the lounge. It's a Samsung A31.

And hey when I was looking elsewhere for this question I stumbled across srlawren in a OnePlus forum from 2016.

 

So...single SIM allows automatic tx/rx of MMS without actually manually turning on data. But now with the dual SIM's it seems I have to manually turn it on. If I get an MMS on SIM 1, my phone is set to do data on SIM 2, I turn on data and I presume it uses that SIM to rx. If I get an MMS on SIM 2 it still doesn't do anything automatically and I turn on data and it comes in.

 

Is this normal behaviour with dual SIM's?

The setting is set to do the automatic tx/rx.

44 REPLIES 44

Anonymous
Not applicable

@computergeek541 wrote:

@Anonymous wrote:

I spoke to a Samsung Canada rep today and they said go to your provider. I had some back and forth with a moderator today and they said there's nothing that they would do at their end. So I'm not sure why Samsung would just point their finger at the provider.

 


That's a good one by Samsung because there isn't any way that any carrier can override a device setting.


Exactly. I thought it was rather lazy on their part. But oh well. I gave up.

 

Thank you to EVERYONE for your input on this.


@Anonymous wrote:

I spoke to a Samsung Canada rep today and they said go to your provider. I had some back and forth with a moderator today and they said there's nothing that they would do at their end. So I'm not sure why Samsung would just point their finger at the provider.

 


That's a good one by Samsung because there isn't any way that any carrier can override a device setting.

Anonymous
Not applicable

 @darlicious 

Well I fiddled with this this evening. I don't think so. I think it got rather befuddled. Not entirely certain. It looked kinda promising but then something wasn't clicking. So I think I'm going to have to give up on this feature.

 

I spoke to a Samsung Canada rep today and they said go to your provider. I had some back and forth with a moderator today and they said there's nothing that they would do at their end. So I'm not sure why Samsung would just point their finger at the provider.

 

Maybe it's a bug. Maybe the feature isn't there but IS on an older flagship S7. Maybe the fact that it's an "international" phone. Maybe it would be on an "international" S20 or some such thing.

 

I dunno. I rarely send and receive MMS's so I'll just join the rest of normalcy and turn on data. Sigh.

Anonymous
Not applicable

@darlicious wrote:

@Anonymous 

Ok let's hope I understood this correctly when i read it. You leave data enabled. You turn off auto retrieve then you set one APN to MMS (only)  and leave the other one as normal. Then (this is where I might be mixing this up) you set your text messages to the MMS only APN simcard. I think or its the other way around....no  that should be it. You then set both data and MMS/SMS to that simcard. So your data is enabled but only able to access data for MMS. If you want to access data you just switch data to your other sim  card.


 @darlicious 

lol That would be a clever workaround. Very creative. I might have to try it just to prove it out. Did you try it? I don't think setting the one APN would mean only that SIM gets MMS's. I think with data on _somewhere_ that any MMS's would come in to either.

But then I manually turn on data for the times I wish to use more internet so that fits...hmm. I'll have a go when I get more awake. Thanks

@Anonymous 

Ok let's hope I understood this correctly when i read it. You leave data enabled. You turn off auto retrieve then you set one APN to MMS (only)  and leave the other one as normal. Then (this is where I might be mixing this up) you set your text messages to the MMS only APN simcard. I think or its the other way around....no  that should be it. You then set both data and MMS/SMS to that simcard. So your data is enabled but only able to access data for MMS. If you want to access data you just switch data to your other sim  card.

Anonymous
Not applicable

@gpixel wrote:

@Anonymous have you you looked in developer options?


Yes. Several times. Nothing hints at me oh maybe that thing.

@Anonymous have you you looked in developer options?

Anonymous
Not applicable

@gpixel wrote:

@Anonymous

not really, just wanted to see the settings that Samsung offers

 

try enabling "roaming auto retrieve" + "auto retrieve" and see what happens

 


 @gpixel 

Done. No change. As I said in my update above, it looks like that setting is for when cell data is on, you can have it download when it arrives, or you manually say when to download it. All while data is on.

Which leads to think that my S7 had some other setting somewhere else that did the automatic flip in/out of data to send and receive the MMS. A setting I never set. Or could find.

@Anonymous

not really, just wanted to see the settings that Samsung offers

 

try enabling "roaming auto retrieve" + "auto retrieve" and see what happens

 

Anonymous
Not applicable

@gpixel wrote:

@Anonymous 

 

try the Google messages app

 

can you screenshot the setting page for both sims and the menu before that? and the dual sim options too please. 
 


 Edit: update below

Nope. Same result. Wants data turned on manually.

Are you looking for anything in particular?

 

@gpixel 

This is the sim card manager screen. Clicking on either sim gets to a screen where you can edit the name, icon and networks. I did try a network change to 3g/2g on sim2 and it forced itself back to LTE etc.

 

A31 sim card manager.jpg

 

Update:

So I removed one SIM. No change. I did figure out that the auto retrieve only lets it sit there until you click it. Data on doesn't matter. Toggle the auto retrieve back on and data on and the pic comes down. So it seems that's all that's doing.

 

So I'm back to wondering if there was in fact some deeper setting in my S7 that I didn't know about that was set on. But now it doesn't seem to be set or is non-existent with the A31.

Or...it's a bug...all the way back to page one.

 

Grr.

Anonymous
Not applicable

Thanks for staying with it @gpixel . Yes. When I tell it to use data on SIM 1, the little icon up top is to the left of the left bars. When I do SIM 2 it's between the bars ie. to the left of the right bars.

It will receive on SIM 1 even if it's using data on SIM 2. I think it's simply a matter of connecting to the internet via cell data that matters.

@Anonymous 

 

try the Google messages app

 

can you screenshot the setting page for both sims and the menu before that? and the dual sim options too please. 
 

Anonymous
Not applicable

@darlicious wrote:

@Anonymous 

Now that I think about this.....i had mobile data off for awhile over Xmas testing something or other and that's why i would see the pop up telling me MMS had to temporarily disconnect from WiFi to send/recieve an MMS....


 @darlicious 

I get "Disconnect current network" blah blah the mobile network currently in use. Ok fine. Touch OK. Spinning wheel. Wifi off anyway.

@Anonymous 

Now that I think about this.....i had mobile data off for awhile over Xmas testing something or other and that's why i would see the pop up telling me MMS had to temporarily disconnect from WiFi to send/recieve an MMS....

Anonymous
Not applicable

@Jb456 wrote:

@Anonymous maybe it's based on the model of phone 🤔

 

My Huawei Honor 6x. I keep my data off all the time and was able to send MMS. 

My other Huawei's P20,P30 and P30pro. I absolutely have to turn on data to send or receive an MMS.

 

If data is off and I get an MMS I get a notification "Download" and in the text instead of the picture it just says "Click to Download". Then I turn on data and it comes in. To send if data is off under the picture it just says "sending" until I then data on.

 


Thanks @Jb456 . It may very well be that this phone does not in fact do like an older S7 does. Maybe because it's a mid-range A-series and not a previous flagship S-series. But the setting seems to be there.

I get exactly the same thing. I'm told there's an MMS. Now I just need to turn on data to get it. Sending: I just get the spinning wheel until I turn on data.

It's so much more convenient to just let it do it automatically.

@Anonymous maybe it's based on the model of phone 🤔

 

My Huawei Honor 6x. I kept my data off all the time and was able to send MMS. 

My other Huawei's P20,P30 and P30pro. I absolutely have to turn on data to send or receive an MMS.

 

If data is off and I get an MMS I get a notification "Download" and in the text instead of the picture it just says "Click to Download". Then I turn on data and it comes in. To send if data is off under the picture it just says "sending" until I then data on.

 

 

@Anonymous 

Well my test was a complete waste of time due to the fact the bf did something to the flip phone settings and disabled MMS. Once I reconfigured my APN and reverse tested I figured out what he did! So once he's done trying to "fix:" it I'll remove the sim and get it to autoset up again and I will retest.

Anonymous
Not applicable

@popping wrote:

@Anonymous wrote:

Thanks @popping 

That screenshot was from darlicious and yes it looks like mine. It's in the Samsung messaging app.

So you don't turn on data and the MMS's appear on their own?

I don't have group messaging on as I wouldn't want to always be in MMS. (well maybe when I run out of texts 🙂 ) And it seems like it's for outgoing.


I have data enabled on both SIMs.  But my phone does not use the call/text only SIM for regular data usage.

 

The Messages app use MMS to send to 2 or more recipients.  Otherwise it sends and receives SMS even the group is enabled.

 

When you enable data on the call/text only SIM, is there any data usage for browsing etc?

 


 @popping 

Then that's quite different. If I turn on data then the MMS's work no problem. It's that I generally keep data off. Then my older S7 sent and received MMS by automatically flipping in and out of cell data. I would think this A31 ought to but it's not.

It may very well be a bug as computergeek541 said initially but I'm trying to figure out if it's normal behaviour with dual SIM. I know it's "normal" for many other phones, but the Samsung's have a way to do it automatically. It's not working. Is it due to dual SIM. I dunno.

I have also tried disabling SIM 2. I haven't yet tried taking it out entirely.

popping
Retired Oracle / Oracle Retraité

@Anonymous wrote:

Thanks @popping 

That screenshot was from darlicious and yes it looks like mine. It's in the Samsung messaging app.

So you don't turn on data and the MMS's appear on their own?

I don't have group messaging on as I wouldn't want to always be in MMS. (well maybe when I run out of texts 🙂 ) And it seems like it's for outgoing.


I have data enabled on both SIMs.  But my phone does not use the call/text only SIM for regular data usage.

 

The Messages app use MMS to send to 2 or more recipients.  Otherwise it sends and receives SMS even the group is enabled.

 

When you enable data on the call/text only SIM, is there any data usage for browsing etc?

 

 

 

@Anonymous 

The phone I'm sending from gives me connection error X.

Anonymous
Not applicable

@darlicious wrote:

Ok that was a nightmare I had to reset my APN but my phone won't recieve with data off unless I set the APN incorrectly....


Wow. Thanks for that.

That would become cumbersome on its own if I wanted to browse and I had to switch APN's. Or the other way around.

With my old S7, I could see the LTE data on icon up top briefly appear and then off as it sent or received.

Ok that was a nightmare I had to reset my APN but my phone won't recieve with data off unless I set the APN incorrectly....

Anonymous
Not applicable

Thanks @popping 

That screenshot was from darlicious and yes it looks like mine. It's in the Samsung messaging app.

So you don't turn on data and the MMS's appear on their own?

I don't have group messaging on as I wouldn't want to always be in MMS. (well maybe when I run out of texts 🙂 ) And it seems like it's for outgoing.

popping
Retired Oracle / Oracle Retraité

@Anonymous 

With my setup, I can send/receive MMS on the call/text only SIM.  Data usage using the data only SIM.

 

I am using Google Messages app with group message enabled and auto-download MMS enabled on Messages app settings.  Try Google Messages app just for fun.

 

Is your Multimedia Messages screenshot from your Android 10 settings or your Samsung message app setting?

 

Anonymous
Not applicable

@darlicious wrote:

@Anonymous 

So mine is on......

 


Mine too. Can you use another phone or a wifi texting app to see if an MMS comes in automagically? With cell data off?

(Or not test if you know it does)

@Anonymous 

So mine is on......Screenshot_20200927-083034_Messages.jpg

 

Anonymous
Not applicable

@darlicious wrote:

@Anonymous 

You mean the autoconnect in network mode?


The standard, bloat-ware if you will, Samsung texting app.

3 vertical dots menu. Settings. More settings. Multimedia messages. Auto retrieve.

@Anonymous 

You mean the autoconnect in network mode?

Anonymous
Not applicable

@darlicious wrote:

@Anonymous 

Ok so i have calls, text and data all set for my max account ($15) but MMS come in normally for both my dar account ($10). Yours do not? Do you get that pop up message?


Just to be sure on the language...I get the MMS when I manually turn on cell data. It all works. Just the automatic method doesn't seem to be. So I wondered if that was normal for dual SIM.

@Anonymous 

Ok so i have calls, text and data all set for my max account ($15) but MMS come in normally for both my dar account ($10). Yours do not? Do you get that pop up message?

 

Edit: I guess I should clarify sim 2 (max) sim 1 (dar).

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