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Model Citizen / Citoyen Modèle

Re: Cannot connect to Data


@MarcoF1 wrote:

I had also tried anoth sim in that phone and the data works 


 Was it a PM sim, just to eliminate more possibilities?

Good Citizen / Bon Citoyen

Re: Cannot connect to Data

I have checked the Account status overview page and it says Active

 

The other sim I tried in the phone was a freedom mobile sim that worked

Model Citizen / Citoyen Modèle

Re: Cannot connect to Data

Of course, it could be any non phone issue, sim, setting, pm etc.

 

I'd send a msg to moderators in case we need their help.

Contact @Moderator_Team
It can take up to 48 hours for the team to respond to your concerns.

About @Moderator_Team

 

But, if you know how to take a screenshot and remove personal information, I'd like to see your apn settings to compare them to mine.

 

You can post here or personal message me if you like 

Good Citizen / Bon Citoyen

Re: Cannot connect to Data

Thank you I will post the screenshots later today.

 

How does one send a message to the moderators, I am new to this.

 

Model Citizen / Citoyen Modèle

Re: Cannot connect to Data

Contact @Moderator_Team
Click on the link above.