Someone mentioned check phone's compatibility not reliable. interesting, I put my old phone IMEI number, it shows not found, so I did not switch. After I got a new phone, I checked it again, it works.
The screen on my iphone
Ok the moderator are in your case.. so everything will be ok now. You will have the good answer for your problem and they will fix it if it’s in their hands.
Hey there @Darlene257 ,
Let me also be of help with this
@sheytoonhas a good idea, have you tried and see if the phone is unlocked? if you were to put a different sim card in the phone,does it work?
Just so you're aware, while the community tries to get the customer to stay around ...according to the Terms of Service, customers can ask you to have their service cancelled.
We all might think that it's unnecessary and suggesting ways to get things working (including yourself) but if that's what the customer wants then that get's into your bailiwick.
@Darlene257: You say the iphone screen says something. What exact message are you seeing on the screen that makes you say that the "iPhone does not support the public mobile carrier"? Phone off, insert SIM, turn on phone...is it giving you any messages? And if so what is/are the exact wording?