do one thing Make sure your phone is off before removing your SIM card,
and do rebooting your phone take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
or can you do try reseat the SIM card
1. power off your device
2. take out the SIM card,
3. wipe it clean SIM card,
4. put it back and power on,
5. toggling airplane mode off/on,
and do again Rebooting your phone means to turn off your phone and turn it back on again.
for iphone go to Settings > Messages > To turn iMessage on or off,
How to reset network settings on an IPhone
Go to Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords,
or visit HERE
and go Changing APN Settings On An IPhone
click HERE
How to reset network settings on an Android device
- Open the Settings app on your Android.
- Scroll to and tap either "General management" or "System," depending on what device you have.
- Tap either "Reset" or "Reset options."
- Tap the words "Reset network settings."
or visit HERE
and go Changing APN Settings On Android device
click HERE
Ensure you have the correct APN settings by visiting HERE.
Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.
Turn your data on to send a Picture Messaging in world-wide,
if your data is off and your home internet wifi is on is not going through the Picture or a video Messaging,
you have to do this to is go through you will need to turn your data on to send a Picture or a video Messaging in world-wide,
make sure your DATA is on.
and do again Rebooting your phone means to turn off your phone and turn it back on again.
and if still not can't fix it please you have to Submit a ticket to customer service by Moderator Team,
Only one way to solve your issue , explanation to customer service by Moderator Team
and the are nice service Team the will help you 100%.
Here’s how to contact customer service by Moderator Team,
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click HERE to get started.
- or you can send a private message to Moderator Team by Click HERE.
- You’ll need to be logged in to your Community account for the link to work.
- please include in your message,
- your account number, if you know it,
- your phone number,
- your account 4 digit pin,
- your Email address,
- explanation to them nice Team and nice service.
Good Luck
