Can't access the internet on Umidigi F1

[gblackma]

Set it up, swopped my SIM over, everything alse works, I can text, send mms everything else works. Just can't access the internet. Appreciate the help. Thanks.

[popping]

---

@gblackma wrote:

Thanks @popping . The apn settings worked. Thanks to all that answered. 

---

You are welcome and enjoy your saving with PM.

[gblackma]

Thanks @popping . The apn settings worked. Thanks to all that answered. 

[popping · Accepted solution]

---

@gblackma wrote:

Thanks, I just noticed that my apn settings are set to Telus now upon restart. 

---

Is there any APN profile for PM?

If yes, select it and restart.

If no, create a new APN using info from the following link

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Umidigi-F1-Play-Compatability/m-p/401...

[gblackma]

Thanks, I just noticed that my apn settings are set to Telus now upon restart. 

[popping]

@gblackma 

Try this APN setting if you can access your APN.

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Umidigi-F1-Play-Compatability/m-p/401...

[popping]

---

@gblackma wrote:

To clarify, I can't send mms when on data. I just realized that I was on WiFi when I sent it. Not working  when on data.

---

Is your F1 with the latest firmware?

If not, update it.  Enable data and restart your phone.

[gblackma]

To clarify, I can't send mms when on data. I just realized that I was on WiFi when I sent it. Not working  when on data.

[popping]

---

@gblackma wrote:

Set it up, swopped my SIM over, everything alse works, I can text, send mms everything else works. Just can't access the internet. Appreciate the help. Thanks.

---

Are you able to send picture MMS?

If yes, your APN is setup correctly.

Enable data and restart your phoen to let PM SIM card to configure your APN automatically.

Can you access the APN setting to change the configuration?

[kselmak]

Previous post about it

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Umidigi-F1-Play-Compatability/m-p/401... 

[gblackma]

Yes, there's data in the self serve account. I also have the  1 gig  Christmas holiday gift.

[mimmo]

Do you see the data add-on in selfserve?