For some reason I cannot receive or make calls from my phone why?
Are you a new customer? Can you send and receive text? Log into your self service account and see what your Account Status is? Is it Active?
We need more info.
Did you just join?
Are you bringing a number from another company?
How long ago did you join?
Account status is active or suspended?
What works at what does not work? Text in/out, data?
What kind of phone do you have?
Is it unlocked?
Let us know!