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Great Neighbour / Super Voisin

Calls in and out

For some reason I cannot receive or make calls from my phone why?

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Mayor / Maire

Re: Calls in and out


@Avivadas wrote:

For some reason I cannot receive or make calls from my phone why?


Are you a new customer? Can you send and receive text? Log into your self service account and see what your Account Status is? Is it Active?

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Model Citizen / Citoyen Modèle

Re: Calls in and out


@Avivadas wrote:

For some reason I cannot receive or make calls from my phone why?


@Avivadas hi did you just open an account is your phone unlocked more info please

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Mayor / Maire

Re: Calls in and out

We need more info.

 

Did you just join?

Are you bringing a number from another company?

How long ago did you join?

Account status is active or suspended?

What works at what does not work? Text in/out, data?

What kind of phone do you have?

Is it unlocked?

 

Let us know!

 

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