cancel
Showing results for 
Search instead for 
Did you mean: 

Asus Rog Phone 2 APN issue

70challenger
Great Citizen / Super Citoyen

I just switch to this phone and I am having the issue where Telus and Kodoo appear in my APN list, but no option to add APN or edit to get data going?Screenshot_20191203-125553200.jpg

15 REPLIES 15


@DavidJodhan wrote:

No just reset to default settings 

Screenshot_20201023-172139.jpg


@DavidJodhan Before you try and "help out" to earn rewards, you really should look at how old the post is. The last post is almost a year ago and if it was still an issue for the OP, would have ongoing recent replies since then.

DavidJodhan
Great Neighbour / Super Voisin

No just reset to default settings 

Screenshot_20201023-172139.jpg

70challenger
Great Citizen / Super Citoyen

Heres the breakdown of my experience.

1. Asus support - three different times contacting them, first guy I told him he was dumb, second was helpful gave me a case number, third, case number was useless and so was he.

2. Public mobile forum - helpful with the knowledge you have

3. Original seller, sent me a new rom, problem fixed!

 

Why is Asus so useless and could not have given me a new rom?

70challenger
Great Citizen / Super Citoyen

@Dunkman 

Will go to freedom mobile tomorrow. Cheers

@70challenger 

 It is frustrating...  

 

As stated before, you might need to try Freedom mobile Sim or Roaming mobility SIM card to change setting. 

 

Here is another thread on this issue:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Android-8-1-0-APN-settings/m-p/343153...

70challenger
Great Citizen / Super Citoyen

I tried a sim from US at&t and it doesnt work. I'm spending too much time on this, thanks for everyones suggestions.

 

@70challengerAsus is notorious for having quirky firmware, they didn't add all the possible providers into their firmware,so Public Mobile is missing. I would suggest get a Roam / Freedom SIM card can even go to your nearest phone repair shop to see if you can borrow one and set up the APN. Once you have added it in, it will be there.

70challenger
Great Citizen / Super Citoyen

I tried click there in that square Robot Mad

NDesai
Oracle
Oracle

@70challenger Different phone, but you can give this a try: https://www.asus.com/zentalk/forum.php?mod=redirect&goto=findpost&ptid=252762&pid=1056871

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

70challenger
Great Citizen / Super Citoyen

Im already on 9

70challenger
Great Citizen / Super Citoyen

Yes, just says reset to default. Its crazy I cant add a APN...

70challenger
Great Citizen / Super Citoyen

Thanks, I dont have anything else

geopublic
Mayor / Maire

@70challenger  If you have a Freedom mobile sim, a roam.com sim or another sim from a foreign country ude that sim to add the PM apn entry. Once the apn has been added then insert the PM sim and you should be good to go.

NDesai
Oracle
Oracle

Must be Android 8 Oreo i believe had this issue what some belived to be a carrier issue. Any chance you can upgrade to 9 on it? Is there no option to add an apn when you click on the three dots located at the top right? 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Karnbot13
Model Citizen / Citoyen Modèle

Is there an option when you press the 3 dot menuin the upper right?

Need Help? Let's chat.