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70challenger
Good Citizen / Bon Citoyen

Asus Rog Phone 2 APN issue

I just switch to this phone and I am having the issue where Telus and Kodoo appear in my APN list, but no option to add APN or edit to get data going?Screenshot_20191203-125553200.jpg

Tags (2)
Karnbot13
Model Citizen / Citoyen Modèle

Re: Asus Rog Phone 2 APN issue

Is there an option when you press the 3 dot menuin the upper right?

NDesai
Oracle

Re: Asus Rog Phone 2 APN issue

Must be Android 8 Oreo i believe had this issue what some belived to be a carrier issue. Any chance you can upgrade to 9 on it? Is there no option to add an apn when you click on the three dots located at the top right? 

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geopublic
Mayor / Maire

Re: Asus Rog Phone 2 APN issue

@70challenger  If you have a Freedom mobile sim, a roam.com sim or another sim from a foreign country ude that sim to add the PM apn entry. Once the apn has been added then insert the PM sim and you should be good to go.

70challenger
Good Citizen / Bon Citoyen

Re: Asus Rog Phone 2 APN issue

Thanks, I dont have anything else

70challenger
Good Citizen / Bon Citoyen

Re: Asus Rog Phone 2 APN issue

Yes, just says reset to default. Its crazy I cant add a APN...

70challenger
Good Citizen / Bon Citoyen

Re: Asus Rog Phone 2 APN issue

Im already on 9

NDesai
Oracle

Re: Asus Rog Phone 2 APN issue

@70challenger Different phone, but you can give this a try: https://www.asus.com/zentalk/forum.php?mod=redirect&goto=findpost&ptid=252762&pid=1056871

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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, create a Ticket.

New Here? - Check out Knowledge Base Articles to learn more about Public Mobile.

70challenger
Good Citizen / Bon Citoyen

Re: Asus Rog Phone 2 APN issue

I tried click there in that square Robot Mad

GinYVR
Mayor / Maire

Re: Asus Rog Phone 2 APN issue

@70challengerAsus is notorious for having quirky firmware, they didn't add all the possible providers into their firmware,so Public Mobile is missing. I would suggest get a Roam / Freedom SIM card can even go to your nearest phone repair shop to see if you can borrow one and set up the APN. Once you have added it in, it will be there.

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