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Account suspended

Vanou
Great Neighbour / Super Voisin

How do i have back my service

4 REPLIES 4

NDesai
Oracle
Oracle

@Vanou You need to renew your plan. To do that you need to have an access to your self-serve account. If you signed up at the store, you will need to reach out to the Moderator_Team and they will create an account. You can also dial 611 from your phone to pay for your plan if you have credit card added in your account or you can purchase vouchers from stores such as Walmart, The Mobile shop, London drugs, wow mobile or online at Recharge.com.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

stonechucker
Mayor / Maire

@Vanou, do you have a self-serve (My Account) account setup?

 

Lieux
Oracle
Oracle

@Vanou can you give us more details with your problem?

steff12321
Model Citizen / Citoyen Modèle

You will need to sign up for another monthly plan and pay your bill to be re-activated. 

 

That is, if you were suspended within the last 90 days. 

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