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Access to long distance not allowed

BevB
Good Citizen / Bon Citoyen

I am just trying to make a local call and am not using 1 in front of the number and I receive a message stating I do t have access to long distance. Plus when someone is trying to phone me it rings Busy.  I have a paid up account and just have pay and talk. I have rebooted the phone.  Any one have a solution 

2 REPLIES 2

Shutdown
Model Citizen / Citoyen Modèle

If it's an account issue you need to contact mod @CS_Agent

will13am
Oracle
Oracle

@BevB, is this a new account.  Has the calling feature ever worked?  For calls, it's actually best to include 1 in front.  With respect to budd when brinb called, has your phone been set to indicate busy when called?

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