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closng
Deputy Mayor / Adjoint au Maire

Re: Acatel idol 4s windows 10 I cant receive picture texts but i can send them

If I recall correctly, I remember there was another user on the community who was not able to get MMS to work on his Alcatel Idol 4s Windows phone as well, I think he ended up returning the phone.

mimmo
Oracle

Re: Acatel idol 4s windows 10 I cant receive picture texts but i can send them

I believe windows has stopped updating/supporting their phone program. It might be worth returning the phone and going to Android or apple echosystems.

 

 

Melissa2
Good Citizen / Bon Citoyen

Re: Acatel idol 4s windows 10 I cant receive picture texts but i can send them

Hello again, 

I dont have my phone with me , however i told my husband what you said to enter; default,supl,mms but he says this is not one of the choices and he can not manually enter any data..he can only use what the choices are.

Melissa2
Good Citizen / Bon Citoyen

Re: Acatel idol 4s windows 10 I cant receive picture texts but i can send them

Yesterday, i gave up, packed up my phone and was ready to return, then my husband decided to try one last time, he put the sim card in, did nothing different, and for some odd reason, everything was working ?????? I can send and receive texts now.  I have no idea why. Very very odd. Im hoping that eveything is ok now and it wont suddenly not work again. We will  see. thanks to everyone for their help.

GreatCanadian
Deputy Mayor / Adjoint au Maire

Re: Acatel idol 4s windows 10 I cant receive picture texts but i can send them

Awesome!!! Hopefully that's the end of your troubles.

 

GC

bsperanz
Great Citizen / Super Citoyen

Re: Acatel idol 4s windows 10 I cant receive picture texts but i can send them


@GreatCanadian wrote:

The reason I asked is because a user had an issue with his APN settings just a couple of days ago. He was convinced they were entered properly, but when he posted a screenshot there was indeed an error. Just wondering if you have the same issue.

 

GC


yeah that was me Smiley Sad

dcadon
Great Neighbour / Super Voisin

Re: Acatel idol 4s windows 10 I cant receive picture texts but i can send them

As shown in a reply to the above title, I have the same problem.

Can you more clearly describe where I put : default,supl,mms       

(and are those commas? or periods? I used Cntrl C to see it above)

 

I can send pictures and texts and pictures with texts....but, 

I can NOT receive pictures (with or without text) 

I can receive plain text messages. 

 

Any help would be great. 

Alcatel Idol 4s running Windows 10.

Re: Acatel idol 4s windows 10 I cant receive picture texts but i can send them


@dcadon wrote:

As shown in a reply to the above title, I have the same problem.

Can you more clearly describe where I put : default,supl,mms       


 Those are commas, but those settings are Android-specific. They wouldn't help with a Windows Phone device.

Moderator_Team
Moderator

Re: Acatel idol 4s windows 10 I cant receive picture texts but i can send them

  Hello dcadon!

 

  You can get help 24/7 on SIMon via the link below:

 

  https://bit.ly/2NZxb5X

 

  Kind regards,

  Moderator Team

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