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Good Citizen / Bon Citoyen

3 beeps and call drop - HELP!!

Hello anyone at the @Moderator_Team 

 

Can someone help me, please!!! In the last little while when someone calls me or I call them 3 beeps happen and disconnected after a 1 min.  It is frustrating and annoying.  Can some please help!  @Moderator_Team 

 

Thank You.

Deputy Mayor / Adjoint au Maire

Re: 3 beeps and call drop - HELP!!

According to this older thread a few years back people had this issue and they had to contact moderators to fix it.

 

 https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/3-short-beeps-before-every-conversation...

 

To contact MODs see pic below.

Simon.JPG

 

Mayor / Maire

Re: 3 beeps and call drop - HELP!!


@Kaltonic wrote:

Hello anyone at the @Moderator_Team 

 

Can someone help me, please!!! In the last little while when someone calls me or I call them 3 beeps happen and disconnected after a 1 min.  It is frustrating and annoying.  Can some please help!  @Moderator_Team 

 

Thank You.


Two things to try:
1. Try the lost/stolen feature.
Log in to self-serve. Plan & Add-Ons from top menu. Lost/Stolen Phone from next menu. Suspend Service button. Log out. Wait a few minutes. Log back in and back to Lost/Stolen Phone and Resume Service this time. Log out. Restart phone.
See what happens.

2. Manually add $1 into your account and restart the phone.

 

Failing that then you'll need to contact the moderators. This link still works for now.

Good Citizen / Bon Citoyen

Re: 3 beeps and call drop - HELP!!

I tried all that I need someone at the @Moderator_Team to help!

 

Thank You.

 

Highlighted
Deputy Mayor / Adjoint au Maire

Re: 3 beeps and call drop - HELP!!


@Kaltonic wrote:

I tried all that I need someone at the @Moderator_Team to help!

 

Thank You.

Simon.JPG