@Jayhelp the moderators didnt help or couldn't help? this is day 3 of trying for me. been waiting to hear from a moderator still. @Moderator_Team can you please please help meee???? I really dont want to switch providers. I planned to stay with you guys forever... supposed to pay by tomorrow, plan will expire on the 15th and if no one has helped me by then I will be forced to move to freedom mobile. please dont make me do that. please let me stay with you guys??